See how Customer Groups perform over their lifetime

Group your customers by when they first joined, what country they’re from, or even the first product or coupon code they used, then track their LTV, profit, and frequency over their lifetime.

Filter and Segment your Customers

Take advantage of Metorik’s powerful and lightening-fast segmenting system to quickly filter by order details, customer details, traffic source, or purchase history, to find your most valuable customer group or cohort.

Subscription Cohorts

Available for WooCommerce stores, our Subscription Cohorts extends the power of cohort reporting to track and measure your MRR and Churn stats over time, based on when a customer first joined.

Instant, Real-Time Segmentation

Apply filters and see results in milliseconds – no waiting for minutes, no refreshing. Get precise, up-to-date insights at lightning speed.

Powerful & Flexible Filtering Options

Filter any resource – customers, orders, products, coupons, refunds, carts and more. Create AND/OR segments and filter by custom fields (Woo) for ultra-specific segments, tailored for your unique business.

Save & Reuse Segments

Save your most-used segments and access them anytime. Reuse filters for reporting, automated data exports, and targeted email marketing with ease.

Instant Cost-Syncing from Shopify & WooCommerce

Automatically sync your product and variation costs from Shopify and Woo so you’re always up to date with your store’s profitability. Cost-syncing works directly for Shopify, and via the official COGS plugin for Woo.

Aggregated Advertising-Spend Reporting

Connect and sync your advertising costs seamlessly from Google, Facebook, TikTok, Pinterest, Microsoft (Bing), and even custom costs from a synced Google Sheet or CSV file

Re-calculation tools to update and analyze old orders

Forgot to add costs to some orders or products? No problems. Our cost recalculation tool enabled you to selectively update costs for your old orders by date, or by type of cost (transaction, product, shipping, extra costs).

Intuitive Drag & Drop Report Builder

Our drag & drop report builder makes it incredibly easy to create basic or advanced sales reports showing only the metrics you or your team need.

Schedule reports Daily, Weekly or Monthly

Set up as many digests as you like and Metorik will take care of the rest, delivering your reports right to your inbox or Slack channel when you need.

Delivered to Slack or your Email Inbox

Metorik’s digests can be sent to any Slack channel or as a direct message to one or many. Send your digests to as many email addresses as you need, whether they’re part of your team, or external.

Step 1. Create your Audience

The power of Engage starts with Metorik’s powerful segmenting system. Select from hundreds of filters and combine then to create any order, customer, or subscription segment you can dream of. Then use these segments as the audiences of your email campaigns.

Step 2. Design and write your email

Choose one of our email templates which have been thoughtfully designed as your base — or if you’re feeling up to the task — design your own from scratch. Then write your email and choose from 100s of dynamic variables to personalize the email and bring it to life.

Step 3. Track, Monitor and Analyze

Engage gives you full vision of your emails with both individual email campaign and account wide metrics. See open rate, click rate, conversion rate, sales, bounces, unsubscribes, and more.

Gain insights into your customers

Metorik’s abandoned cart tracking system allows you to understand exactly what your customers are looking for on your store with insights like most added, abandoned products, purchased, and recovered products.

Win back abandoned carts with Engage

Set up a targeted abandoned cart email campaign to recover your abandoned carts. Select one of our beautiful email templates to customize, use custom variables to personalize, and even include a dynamic discount code to help sweeter the deal for your customers.

Reliable subscription metrics to empower bold decisions

Unlock deep insights into your subscriptions, including; MRR and ARR reports, churn rates, lifetime value and profit (LTV, LTP), active subscriber trends, and more. Make stronger, data-driven decisions to grow your store.

User-Friendly & Intuitive Subscription Reporting

Metorik’s intuitive subscription reporting for Woo provides the data you need without the headaches. Track your performance and improvements over time, instantly-updated, and without having to login to your website.

Combine with Engage Email Automation to drive Retention

Metorik’s Subscription tracking and reporting combines seamlessly with our email marketing tool, Engage, allowing you to send personalized and targeted upsells, renewal reminders, and churn-reduction emails.

Reliably export Customers, Orders, Products, and more…

Your store data is yours, so Metorik makes it incredibly quick and easy to export your eCommerce data to a CSV file.

Quickly Filter and Segment your data before exporting

Metorik’s intuitive segmenting makes it easy to filter by almost any data point, giving you only the data you need in the format you want.

Create Automated Recurring Exports

Download your data straight away, email it to yourself or your team, or create a recurring export schedule so you can set and forget.

Granular product data insights

Access detailed metrics for every product or variation. Analyze sales, revenue, velocity, costs, profit, inventory, and more. Segment by categories, attributes, and timeframes to uncover hidden trends and opportunities.

Track product performance over time

Instantly generate sales reports showing product performance over time. Compare products or categories to discover your bread-winners or poor performers. Combine product reports with order segments to discover how location or traffic sources affect your results.

Leverage inventory reports to better manage your stock

Metorik’s in-built Stock Velocity report helps you to identify how many days left you have before you run out and can even email you, your team, or vendors when stock is running low so you don’t miss out on a single sale.

One-click forecast generation

Instantly forecast any chart in Metorik with a single click. No complex setup or manual calculations needed. Get immediate predictions for sales, orders, revenue, and more.

Visual & intuitive forecasting

Understand future trends with clear, visual forecasts directly within your Metorik reports. Easily see projected growth, identify potential dips, and plan accordingly with confidence.

One-click beautiful charts for presentations

Create beautiful customized charts of your reports and forecasts to quickly embed in your sales presentations or pitch decks.

Built for WooCommerce & Shopify

Metorik connects with WooCommerce & Shopify in minutes via our WordPress Plugin and Shopify App. Pull in all your store data, seamlessly, with no technical expertise required.

Aggregate your Advertising Costs

Sync your costs from advertising platforms; Meta (Facebook & Instagram), Google Ads, TikTok Ads, Pinterest Ads, and Microsoft (Bing) Ads.

Customer Service Integration

Metorik integrates with Zendesk, Help Scout, Gorgias, Groove, Freshdesk, and Intercom to empower your support team. Access customer history & order details directly within your helpdesk for faster, more informed support.